Shipping & Delivery policy
While most items have a 7-day return period in which they can be returned for a refund or replacement, individual product categories may have varied return policies. You may return a damaged or incorrectly ordered item to us, and we will send you an identical or suitable replacement. Please contact us by email at ——- If the goods is not in the same condition as when it was delivered with the bill and price tag, we will be unable to accept the return.
Returns in case of customised garments or adult garments
All purchases are final; there are no returns or exchanges. Except for damaged items, we do not accept exchanges or returns on any purchases.
Reporting Defective Items: Please contact our customer care within three days of receiving any defective goods. Please be aware that reports of faults submitted after this time will not be taken into account.
Order cancellations: You must cancel an order within six hours of placing it if you wish to cancel. After this window, we won't be able to comply with cancellation requests.
Size Exchanges: Because we do not provide size exchanges, we ask that you carefully record your measurements before making a purchase. For a proper fit, make sure to refer to the sizing chart supplied for each product.
In the extremely unlikely scenario that a refund is required, it will only be given in the form of shop credits. Please be aware that service and delivery charges are not transferable.
Coupons: It is the customer's duty to use any applicable coupons at the time of purchase. The order cannot be canceled or changed to reflect the discount if a discount code is not entered correctly or is overlooked.
Before making a purchase, please carefully read these terms. You consent to abide by this Refunds Policy by making a purchase. We appreciate your patience and on-going assistance.
Reason for our return policy
We are a fresh, emerging label that is dedicated to lowering waste and lowering its carbon footprint. As a result, our return and exchange policies are more stringent. In order to maintain quality and avoid overproduction, we only make modest quantities of our designs. We carefully follow a standardized internal size policy while creating our clothing. This guarantees that the measurements listed in our sizing guide are consistently accurate for all of our items. By doing this, we hope to put any fit worries to rest and reassure our cherished clients that the clothes they buy will completely match the measurements shown in our charts.
However, we understand that an excellent online shopping experience extends beyond the product itself. To support our customers, we have a dedicated team ready to assist you across multiple channels - Instagram, Facebook, WhatsApp, and Email. Before you place an order, our team is more than happy to answer any questions you may have about our products, sizing, or policies. This way, we can help ensure that you choose the right item the first time around, making your shopping experience with us seamless and enjoyable while also aligning with our sustainability goals. We appreciate your understanding and your role in helping us to make fashion more sustainable.
Returns in case of customised garments or adult garments
All purchases are final; there are no returns or exchanges. Except for damaged items, we do not accept exchanges or returns on any purchases.
Reporting Defective Items: Please contact our customer care within three days of receiving any defective goods. Please be aware that reports of faults submitted after this time will not be taken into account.
Order cancellations: You must cancel an order within six hours of placing it if you wish to cancel. After this window, we won't be able to comply with cancellation requests.
Size Exchanges: Because we do not provide size exchanges, we ask that you carefully record your measurements before making a purchase. For a proper fit, make sure to refer to the sizing chart supplied for each product.
In the extremely unlikely scenario that a refund is required, it will only be given in the form of shop credits. Please be aware that service and delivery charges are not transferable.
Coupons: It is the customer's duty to use any applicable coupons at the time of purchase. The order cannot be canceled or changed to reflect the discount if a discount code is not entered correctly or is overlooked.
Before making a purchase, please carefully read these terms. You consent to abide by this Refunds Policy by making a purchase. We appreciate your patience and on-going assistance.
Reason for our return policy
We are a fresh, emerging label that is dedicated to lowering waste and lowering its carbon footprint. As a result, our return and exchange policies are more stringent. In order to maintain quality and avoid overproduction, we only make modest quantities of our designs. We carefully follow a standardized internal size policy while creating our clothing. This guarantees that the measurements listed in our sizing guide are consistently accurate for all of our items. By doing this, we hope to put any fit worries to rest and reassure our cherished clients that the clothes they buy will completely match the measurements shown in our charts.
However, we understand that an excellent online shopping experience extends beyond the product itself. To support our customers, we have a dedicated team ready to assist you across multiple channels - Instagram, Facebook, WhatsApp, and Email. Before you place an order, our team is more than happy to answer any questions you may have about our products, sizing, or policies. This way, we can help ensure that you choose the right item the first time around, making your shopping experience with us seamless and enjoyable while also aligning with our sustainability goals. We appreciate your understanding and your role in helping us to make fashion more sustainable.